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right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

To exercise your right of withdrawal, you must tell us:

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• by post: ÈCAFFE Dotter KG, Gehren 16 a, 6911 Lochau, Austria

• by phone: +43 (0) 699 170 827 39

• by email: web@ecaffe.at

• on the Internet:https://www.ecaffe.at/kontakt (contact form)

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by means of a clear statement (e.g. a letter sent by post, telephone or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

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Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You have to send the goods to:

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ÈCAFFE Dotter KG
Attn: warehouse
Gehren 16 a
6911 Lochau
Austria

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to be returned or handed over. The deadline is met if you send back the goods before the period of fourteen days has expired.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Status: January 2023

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Sample cancellation form

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods:

Order number:___________________________

Delivery receipt number:___________________________

Bill number:___________________________

Ordered on___________________________

received at___________________________

Name of consumer(s):___________________________

Address of consumer(s):___________________________

Signature of consumer(s)___________________________

Place and date___________________________